Rebound Trampoline Park Hull

By ticking the ‘I have read and accept the Booking Terms and Conditions’ box, and following receipt of a confirmation email from Rebound accepting the Booking, you are entering into a contractual agreement with Monkey Bizness Play Limited governed by such Booking Terms and Conditions

DEFINITIONS

Activities means the trampolining activities and use of the equipment and facilities at the Centre. These include freestyle jump sessions, Dodgeball, use of the foam-pit, tumbles tracks and the airbag, toddler sessions, SEN events and any other activities put on at the Centre.
Booking means the contractual agreement between the Client and Rebound governed by these Booking Terms and Conditions.
Centre refers to the trampoline arena itself, the amenities, café, parking and any other part of the premises operated by Rebound.
Client shall mean the person making and/or paying for the Booking of any Activities provided by Rebound, either for themselves, or on behalf of any third party Participants.
Participant means any person participating in trampolining or any other Activity at the Centre under this Booking.
Party Booking means a Booking made for a children’s party at the Centre.
Rebound refers to Monkey Bizness Play Limited (Company number 07735693, with its registered office at Hophouse, Maltings Park West Bergholt, Colchester, CO6 3TJ), trading as ‘Rebound’ and ‘Rebound Trampoline Park’.
Waiver shall mean the waiver and consent document provided online or at the Centre detailing the risks and responsibilities of participation in the Activities and the exclusion of Rebound’s liability.

1. BOOKING CONFIRMATION, AND INFORMATION FOR PARTICIPANTS

1.1. All Bookings for Rebound made online or over the phone must be made by credit or debit card and will only be considered final when an email confirmation has been sent to the email provided at time of booking. This will be sent when payment has been accepted. Bookings made in person at the Centre are considered final when they have been paid for.

1.2. The Client must advise Rebound as soon as possible about any mistake in the Booking confirmation. In the event that there is a problem making your Booking or you have any other issue, please call us on 01482 826228 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

1.3. If this Booking is being made on behalf of another person (the Participant), the Client and the Participant both agree that the Client is booking as an authorised agent of the Participant and that the Participant will be bound by these Booking Terms and Conditions.

1.4. Rebound will use reasonable endeavours to ensure that the Client’s Activities commence at their designated start time.

1.5. It is the responsibility of each Participant to ensure that they arrive at least 20 minutes prior to the start time of their Activities (we recommend at least 30 minutes), to check-in and complete the safety briefing. Late arrivals may not be permitted to undertake the Activities and no refunds or compensation will be payable in such circumstances.

1.6. Rebound reserves the right to make changes to the Activities at any time for any reason Rebound reasonably considers necessary, without notice and without any refund to Participants (unless a Booking is cancelled in its entirety under paragraph 2.1 below).

1.7. Any quotation for a party or other Activities given by Rebound shall not constitute an offer, and is only valid for a period of 14 days from its date of issue. Rebound does not take provisional Party Bookings and reserves the right to decline any Party Booking request. All Bookings are non-transferable and not for resale.

2. CANCELLATIONS AND REFUNDS

2.1. As bookings are made to manage capacity at the Centre, the Client may not cancel a Booking once it has been submitted and paid for (except for a Party Booking as specified below). Rebound is entitled to cancel the Client’s Booking (including a Party Booking) at any time if it deems this necessary, and will refund the Client the amount paid in full, but the Client is not entitled to any other compensation whatsoever. Rebound will use reasonable endeavours to try and notify the Client as soon as possible if a Booking needs to be cancelled.

2.2. Party Bookings are subject to the different terms in this paragraph 2.2. Where a cancellation or postponement is made:

(a) more than seven days in advance of the party date, the Client will not be charged the full cost of the party, but the deposit is non-refundable; and
(b) less than seven days in advance of the party date, all payments made towards the cost of the party are non-refundable.

2.3. No refund (in part or in whole) or compensation will be payable by Rebound to the Client and/or any Participant if:

(a) a Participant is not permitted to, or decides not to, undertake or complete the Activities for any reason including failing to meet the requirements of paragraph 4.3 below; or
(b) a Participant is asked to stop participating in the Activities because of a failure to comply with these Booking Terms and Conditions, Rebound’s Site Rules, any instructions given by a marshal or those in the safety video; or
(c) it is necessary to stop the Activities or close the Centre for reasons beyond Rebound’s control, and Participants have commenced the Activities; or
(d) a Participant fails to comply with the requirements of paragraph 4.7 below;
(e) the Client or Participant is removed from the Centre for any aggressive, antisocial or unsafe behaviour.

3. PRICE AND PAYMENT

3.1. Subject to any special terms agreed in writing between Rebound and the Client, prices are calculated at current rates and (save under paragraph 3.2 below) payment in full is due at the time of booking. Payment may be made by debit or credit card online or by contacting the booking line, or in person by card at the Centre.

3.2. Rebound reserves the right to refuse any vouchers presented at the Centre which are not in date or have not been issued by Rebound.

3.3. Where a party is subject to a price increase after a booking is made, we reserve the right to amend the price of the party to the new price.

4. PARTY BOOKINGS

4.1. If your Booking is a Party Booking, then payment of a non-refundable deposit of £50 is required to secure the Party Booking. The balance of payment for the Party Booking must be paid in full seven clear days before the party date. Without this payment Rebound will be unable to host the party and the Client will lose the £50 deposit.

4.2. Special dietary requirements and any other pertinent information should be discussed with a member of staff at the time of booking a Party Booking or payment of your balance. Rebound will endeavour to accommodate any special requirements which have been discussed with reasonable advance notice.

4.3. You are welcome to bring in your own birthday cake or birthday cupcakes for a Party Booking. Please let us know in advance if you intend to do this, so that relevant arrangements can be made. Regrettably helium balloons and sparkler candles are not allowed at any time anywhere in the Centre.

4.4. Any outside company or person who you wish to attend a Party Booking (including magicians, entertainers or photographers) will need to produce a valid DBS check and a public liability insurance certificate before being allowed into the Centre.

4.5. Unfortunately, we are sometimes let down by our suppliers and are obliged to make changes to our parties as a result. Rebound reserves the right to make changes to the format of a Party Booking (including the type of food or entertainment) at any time and for any reason Rebound considers necessary, without any refund to Participants (unless a Party Booking is cancelled in its entirety under paragraph 2.1 above).

5. SITE RULES AND REQUIREMENTS TO PARTICIPATE IN THE ACTIVITIES

5.1. The Client is responsible for making sure that each and every Participant (and their parent/guardian where such Participant is under 18) has been made aware of, understands and agrees to:

(a) these Booking Terms and Conditions;
(b) Rebound’s Site Rules;
(c) the risks of participating in the Activities; and
(d) the terms and conditions of the Waiver which must be completed for each Participant before participating in the Activities.

Rebound’s Site Rules and the terms and conditions of the Waiver are hereby incorporated by reference into these Booking Terms and Conditions.

5.2. In accepting these Booking Terms and Conditions all Clients, Participants and/or parents/guardians thereof, agree that they understand that participating in the Activities can be dangerous with a risk of personal injury or death. The Participant accepts that whilst Rebound has put in place equipment and procedures to limit these risks and will provide the Activities with reasonable care and skill, no participation in the Activities could be deemed to be risk free at any level and that accidents may sometimes be beyond the control of Rebound and its safety procedures. The Rebound marshals are there to ensure that the Activities are carried out as safely as possible, not to supervise Participants. Participants will therefore not be supervised by marshals, and they participate in the Activities entirely at their own risk, on the basis of the requirements set out in the Waiver.

5.3. No person may participate in the Activities if they:

(a) are under four years old (except during dedicated toddler sessions);
(b) are pregnant;
(c) weigh over 130kg (20 stone 7 pounds);
(d) are under the influence of alcohol or drugs;
(e) are inappropriately dressed; or
(f) have a medical condition which might make their participation in the Activities dangerous and/or increase the likelihood of being involved in an accident.

5.4. If the Client or Participant or parent/legal guardian thereof has any concerns about the requirements of paragraph 4.3 above being met, they should visit the Centre at a time prior to making the booking and speak to a member of Rebound staff. It is the Client’s responsibility to ensure that all Participants under this Booking meet the requirements of paragraph 4.3 above, and no refund will be provided if a Participant arrives at the Centre and is not able to participate in the Activities because they do not so comply. Rebound also reserves the right to refuse admission, or to remove from the Centre any Participant or Client displaying aggressive, antisocial or unsafe behaviour. In all these matters, the manager’s decision is final and neither the Participant nor the Client will be entitled to any refund. This is without prejudice to any claim that Rebound may have against the Client and/or Participants or arising out of their actions.

5.5. No child or children under the age of 13 will be admitted to, or be allowed to remain in, the Centre unless they are accompanied and supervised at all times by an adult.

5.6. Before entering the Centre, all Participants must read and accept the Waiver. If the Participant is under 18, then the Waiver must be read and accepted on their behalf by a parent, legal guardian or responsible adult.

5.7. All Participants must:

(a) complete the induction process and watch the safety video;
(b) wear the Rebound non-slip trampoline socks at all times whilst on trampolines; and
(c) adhere to the instructions and directions given in the safety video and by marshals and other Rebound personnel at the Centre.

Failure to do so will result in the Participant being prevented from doing the Activities without refund.

6. LIMITATION OF LIABILITY AND DISCLAIMER

6.1. Rebound does not accept responsibility for any loss or damage to personal property at the Centre. This includes but is not limited to, property stored in Rebound lockers, phones, spectacles or any other personal items, vehicles or the contents therein.

6.2. The Client, on their own behalf and that of the Participants, their family, personal representative and estate, hereby waives and releases Rebound, its employees, contractors, directors, shareholders, equipment suppliers and manufacturers and affiliates, to the fullest extent permitted by law from all legal action and any liability whatsoever (whether in contract, tort (including negligence), breach of statutory duty or otherwise, for distress, inconvenience or other direct or indirect loss, however incurred), arising from or connected to the Activities including for personal injury or death, now and in the future. Nothing in these Booking Terms and Conditions shall exclude or limit liability for death or personal injury, as a result of Rebound’s negligence. Should Rebound incur costs, including legal fees, to enforce the provisions of this clause 5, the Client shall indemnify Rebound in respect of such costs. In no circumstances, unless under applicable law, shall Rebound's total liability to the Client or Participant exceed the value of the Booking.

6.3. For the avoidance of doubt, this clause 5 shall continue to apply once the Booking has been fulfilled and the Participants have left the Centre.

7. PHOTOGRAPHY

7.1. The Client and/Participants are permitted to take photographs and recordings within the Centre provided that these are solely for private use and are not sold or used for any commercial or public purpose. Participants cannot take photographs and/or recordings whilst carrying out the Activities. The Client and/or Participants acknowledge that Rebound may on demand have access to photographs taken and video footage captured by the Client and/or Participants and request that certain photographs and/or footage are deleted if they are deemed to be offensive to or infringe the privacy of other Participants or Rebound’s staff. The Client and/or Participants agree not to photograph and/or video intentionally any individual without that person’s permission.

7.2. From time to time Rebound or its agents may take photographs and/or videos which may feature the Client and/or Participants. Entry to the Centre is deemed acceptance that Rebound or any authorised party may use such images in perpetuity in any promotional, advertising or publicity material in any format whatsoever and that Rebound shall own the copyright in such material. 

8. OTHER LEGAL TERMS

8.1. These Booking Terms and Conditions (which, for the avoidance of doubt, include the incorporated Site Rules and Waiver) contain the entire agreement between Rebound and the Client and/or Participant relating to their subject matter, and any other documentation including advertising, leaflets or information elsewhere on our website shall have no contractual force. All other terms and conditions which can be incorporated or implied into these Booking Terms and Conditions are excluded to the extent permitted by law.

8.2. If any provision or part-provision of these Booking Terms and Conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified (or if necessary, deleted) to the minimum extent required to make it valid, legal and enforceable without affecting the rest of these Booking Terms and Conditions.

8.3. These Booking Terms and Conditions and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them are governed by and construed in accordance with English law, and subject to the exclusive jurisdiction of the courts of England and Wales.